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Delivery & Returns
Delivery & Returns
Why Order With Electric Rider?
- Fastest UK Delivery & Guaranteed Preorders
- UK Wide eMobility Engineer Network For Aftercare - Servicing & Warranty in the Comfort Of Your Home or Office
- 5* Rated Support Through Our Expert Team
- Your Satisfaction Is Our Priority - Liase with us and we will do our best to ensure you are happy.
- Full Manufacturer Backed Warranties & Repairs UK Wide
Once your order has been placed we will charge your card. For preorders we will charge your card as reservation for your order, you can also place a deposit. When in-stock, items can take 2-5 working days to arrive.
During COVID19 delivery times can be delayed on some products - get in touch with us first to clarify a timeline if unsure via Livechat or Email: firstname.lastname@example.org before ordering. We will get back to you ASAP. All product pages highlight the latest information for your convenience.
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
WHO WILL DELIVER MY ORDER?
We use DHL / UPS / CargoLine / Tuffnells / TNT for all orders. After they’ve picked up your packet from our logistics center, you’ll receive shipment confirmation via e-mail. Tracking details will be sent via email once your item is shipped. Please note: your order is delivered directly to your doorstop.
CAN THE DELIVERY ADDRESS BE CHANGED AFTER SHIPPING?
No, unfortunately it isn’t possible to make changes to the delivery schedule after shipping. Once you have placed your order and require the address to be changed, please email: firstname.lastname@example.org as soon as possible and we will try to amend this for you.
CAN I CANCEL MY ORDER AFTER SHIPPING?
Where possible, we'll try our best to cancel your order. Contact Customer Service as soon as you can to see what we can do for you.
ON WHICH DAYS WILL MY ORDER BE DELIVERED?
Your order will be delivered from Monday to Saturday.
CAN I REQUEST A SPECIFIC DAY AND TIME OF THE DELIVERY?
In some instances this may be possible - please contact us at email@example.com
WHERE IS MY ORDER DELIVERED TO?
Your order will be delivered directly to your door. For Ireland there may be a surcharge added for shipping.
WHERE DON'T YOU DELIVER TO?
We don't deliver to BFPO's or outside of the mainland UK and Ireland.
IS TRANSPORT INSURANCE INCLUDED IN THE COST OF DELIVERY?
Every order that leaves our warehouses are covered. Should something be damaged, please get in touch.
When you purchase one of our products, you’ll be fully covered by our 14-day refund policy. This entitles you to a full refund, provided the product is unused and in resalable condition - the product will be thoroughly checked upon its return, and only then will a refund be authorised.
However, should the product have been used on a road, show any visible signs of wear, or have incurred any physical damage, we will be unable to provide a refund or exchange.
The refund is also conditional upon us receiving the return within 14 days of the original delivery date, with all original packaging including the original box.
Please e-mail firstname.lastname@example.org to arrange a return.
If a bike is delivered to you in a damaged condition, you must notify us within 24 hours of its receipt. Should you fail to notify us within 24 hours of receipt, we will not be liable for the cost of any replacement parts or bike.
Cancellations & Refunds:
Any orders cancelled after 24 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.
Any refunds that need to be made will be done so against the original payment method, and can take a maximum of 21 working days to process and reach your account. Once the refund has been made, you will receive a notification email confirming the refund. If we encounter any problems in making the refund, we shall contact you accordingly.
If you request a refund after an order has been built and is due for shipping, this will not be possible until you receive the goods. Please be advised that the customer bears the cost of returning the goods.
Varies by Manufacturer, check individual product pages for information.
The warranty is subject to proper care for and reasonable use of the bikes.
Bulbs, brakepads, inner tubes, tyres, chain, cables, etc – are regarded as consumables - When replacements are required these can be purchased from your local cycle shop or get in contact with us to source them for you.
Please note that warranty is not transferable to another person by default - please contact us to confirm with our suppliers if this can be undertaken on a case by case basis.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. This would have to be returned to the manufacturer at your cost. Please email firstname.lastname@example.org
To return your product, you should email us at email@example.com
You may be responsible for paying for your own shipping costs for returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
NINER RIP E9 - 3-STAR SRAM SX EAGLE 625WH E-BIKE- EU 2021
Stay out longer, go a little farther, summit sooner.
A quick, 150mm-travel trail bike for picking off mid-week missions and day-long excursions
The best ways we can think of to improve a ride on the dirt is to stay out longer, go a little farther, summit the climb sooner, or just make a ride happen, period. Our new 150mm-travel RIP e9 29er checks all those boxes. It’s a quick, mid-travel trail bike for picking off mid-week missions and day-long excursions alike.
Made with metal
We start with a hand welded 6061 aluminum frame and a one-piece motor mount that unifies the upper and lower pivot locations with the shock mount for exceptional stiffness. Forged seat- and chainstay yokes, rocker arm, hollowed dropouts, plus our signature Enduro Max Black Oxide pivot bearings, make this all-new Niner chassis rock solid.
Powered by Bosch
A Bosch Performance Line CX motor delivers smooth pedal assist with no surprises. Torque sensitive, zero-lag power delivery is predictable in all conditions. And the 625wh battery means you can ride farther without fear of losing the juice.
But above all, Niner ride quality is paramount. Accordingly, the RIP e9 suspension behavior was carefully evaluated during development. The addition of pedal assist reduced the importance of Niner’s signature CVA system and the elaborately tuned, highly efficient pedaling platform it offers.
With the freedom to consider a range of proven, well-suited suspension designs, our engineers turned to (and hot-rodded) a Horst-link 4-bar system. Turning over every rock in pursuit of performance, we adjusted the leverage ratio, shock length, stroke, orientation and mounting location to elicit Niner’s signature kinematics. Using a “right side up” trunnion shock mount, bearings in the rocker arm are free to rotate smoothly. The net result is a remarkably supple, balanced suspension curve that’s equally at home going uphill or down, and ready to take on any trail.
Whether you want to rack up more rides per week, wring out more mileage per ride, or just inject the everyday with a dose of extraordinary, the RIP e9 is ready to roll.
RIP e9 3-STAR SRAM SX EAGLE – EU Specifications
- Durable, trail-ready parts round out the European-spec RIP e9 parts kit. With Rockshox suspension, SRAM drive train and SRAM brakes, it's ready for heavy duty and trouble-free trail rides.
- Rockshox Super Delux Select Plus RT air shock with lockout
- Magura MT5 brakes with 200 mm rotors
- SRAM SX Eagle drivetrain
- Available frame sizes: SM, MD, LG
- Available colors Black
MOTOR: BOSCH GEN4 PERFORMANCE LINE CX 15.5MPH
FRAME: NINER WFO E9 180MM TRAVEL
DISPLAY: BOSCH PURION
FORK: ROCKSHOX YARI RC 180MM
SHOCK: ROCKSHOX SUPER DELUXE COIL SELECT R 205X65MM TRUNNION (S-350LB, M-400LB, L-450LB)
BATTERY: BOSCH POWERTUBE 625WH
FRONT WHEEL: STANS NOTUBES FLOW D 29, FORMULA CL-811 HUB 110X15MM
FRONT TUBES/SEALANT: TUBES
FRONT TIRE: MAXXIS MINION DHF 3C/EXO/TR 29X2.5WT FRONT
REAR WHEEL: STANS NOTUBES FLOW D 27.5, FORMULA ECT-148S HUB 148X12MM REAR
BRAKES: MAGURA MT5
REAR TIRE: MAXXIS AGGRESSOR 2C/EXO/TR 27.5X2.8WT REAR
BRAKE ROTORS: MAGURA STORM 203MM CENTERLOCK
BRAKE LEVERS: MAGURA MT5
FRONT SHIFTER: N/A
CHAIN: SRAM SX EAGLE 12SP
FRONT DERAILLEUR: N/A
REAR SHIFTER: SRAM SX EAGLE 12SP
CASSETTE: SRAM PG1210 EAGLE 11-50T
REAR DERAILLEUR: SRAM SX EAGLE 12SP
BOTTOM BRACKET: N/A
CRANKSET: PRAXIS BOSCH G4 ISIS 165MM WITH SRAM DM EAGLE RING 36T
SEATPOST: KS LEV SI (S-100MM, MD-125MM, LG-150MM) SADDLE NINER CUSTOM TR WITH CR-MO RAILS, PRINTED NINER GRAPHIC
STEM: RACE FACE AEFFECT R, 35MM CLAMP
HANDLEBAR: RACE FACE AEFFECT R 780MM WIDE, 20MM RISE, 35MM CLAMP
GRIPS: NINER GRRRIPS L/O NYLON FLANGED
HEADSET: NINER INTERNAL ZS SHIS DESCRIPTION ZS44/28.6 | ZS56/40
APPROX. WEGHT: 55.5 LBS/ 25.2 KG