Neomouv Facelia Step-Through with Shimano Altus Gears
Neomouv Facelia Step-Through with Shimano Altus Gears 2021 - Electric Rider™
Neomouv Facelia Step-Through with Shimano Altus Gears 2021 - Electric Rider™
Neomouv Facelia Step-Through with Shimano Altus Gears
Neomouv Facelia Step-Through with Shimano Altus Gears
Neomouv Facelia Step-Through with Shimano Altus Gears
Neomouv Facelia Step-Through with Shimano Altus Gears

Neomouv Facelia Step-Through with Shimano Altus Gears

Regular price£1,497.00
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Tax included. Shipping calculated at checkout.

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Free 30 Day Rideaway Insurance

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    Description

    Facelia - for Smaller Riders with Big Ambitions

    Facelia - Long-range petite step-thru with Shimano Altus Gears

    This is how cycling used to be - easy!

    Forget complex gadgetry. Facelia provides a reliable and comfortable way to climb out from the hum-drum and breath in fresh enjoyment from your precious leisure time. It's perfect for the shorter rider.

    Enjoy the view only a Dutch-styled bike can give. Facelia is an electric bike with a lower step-through frame with all the style and comfort of a traditional bike with smaller, 24" wheels. Enjoy the extra comforts especially the suspension, saddle, and grips.

    Designed especially for the petite rider Facelia is practical and the perfect way to enhance valuable leisure time. Keep up with the kids or simply set them a fine example of a modern lifestyle. Living well just got easier!

     

    SPECIFICATIONS 


    Dutch step-through styling perfect for shorter riders

    7 speed Shimano Altus gears

    Worry-free warranty on all Neomouv bikes: Frame: 5 years; system and motor: 2 years; Battery: 2 years

    Motor
    250W 36V maintenance-free, brushless DC, rear hub motor delivers maximum power and assisted speed up to 15.5 MPH (UK/EU legal maximum).
    Battery
    10Ah (360WH 30miles) 13Ah (480WH 45 miles), 16Ah (580WH 60 miles)
    Speed
    Assisted speed is 15.5 Mph, software limited.
    Frame

    Hand welded, light, and strong aluminium alloy step-through frame 39cms

    Gears
    7 Speed Shimano Altus gears 14/28T
    Weight
    25kg
    Control
    6 levels of Pedal Assist via an LCD screen
    Brakes
    Promax V-Brakes F&R
    Wheel Size
    24 inch - Double wall rim - Stainless steel spokes
    Extras

    Handy luggage rack and kickstand; LED lights front and back; stay clean mudguards; intelligent charger

    Specification

    Apply For Finance

    Klarna

    You can spread the cost of your purchase from 6-36 months starting at 0% interest through Klarna.

    1. Select Klarna at checkout.

    2. Create or Login to your Klarna Account

    3. Select your payment length & terms

    For a full FAQ click here.

    Why Order With Electric Rider?

    Why Order With Electric Rider?

    • Models are assembled and ready to ride
    • Seen it cheaper? We will price match any other retailer, just ask
    • Fastest UK Delivery & Guaranteed Preorders
    • UK Wide Mechanic Network For Aftercare - Servicing & Warranty in the Comfort Of Your Home or Office
    • We accept cycle-to-work vouchers
    • Free 14 day no quibble returns. Free Return Shipping
    • 5* Rated Support Through Our Expert Team
    • Your Satisfaction Is Our Priority - Liase with us and we will do our best to ensure you are happy.
    • Full Manufacturer Backed Warranties & Repairs UK Wide

    Delivery Information

    Once your order has been placed we will charge your card. For preorders we will charge your card as reservation for your order, you can also place a deposit. When in-stock, items can take up to 7 working days to arrive. Call / email if unsure on availability / lead times.

    WHO WILL DELIVER MY ORDER?

    We use DHL / UPS / CargoLine / Tuffnells / TNT for all orders. After they’ve picked up your packet from our logistics center, you’ll receive shipment confirmation via e-mail.  Tracking details will be sent via email once your item is shipped. Please note: your order is delivered directly to your doorstop.

    CAN THE DELIVERY ADDRESS BE CHANGED AFTER SHIPPING?

    No, unfortunately it isn’t possible to make changes to the delivery schedule after shipping. Once you have placed your order and require the address to be changed, please email: info@electricrider.co.uk as soon as possible and we will try to amend this for you.

    CAN I CANCEL MY ORDER AFTER SHIPPING?

    Where possible, we'll try our best to cancel your order. Contact Customer Service as soon as you can to see what we can do for you.

    ON WHICH DAYS WILL MY ORDER BE DELIVERED?

    Your order will be delivered from Monday to Saturday.

    CAN I REQUEST A SPECIFIC DAY AND TIME OF THE DELIVERY?

    In some instances this may be possible - please contact us at support@electricrtider.co.uk

    WHERE IS MY ORDER DELIVERED TO?

    Your order will be delivered directly to your door. For Ireland there may be a surcharge added for shipping.

    WHERE DON'T YOU DELIVER TO?

    We don't deliver to BFPO's or outside of the mainland UK and Ireland.

    IS TRANSPORT INSURANCE INCLUDED IN THE COST OF DELIVERY?

    Every order that leaves our warehouses are covered. Should something be damaged, please get in touch.

    Damages:

    We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@electricrider.co.uk so that we can open an insurance claim on your behalf.

     

    Returns:

    When you purchase one of our products, you’ll be fully covered by our 14-day refund policy. This entitles you to a full refund, provided the product is unused and  in resalable condition - the product will be thoroughly checked upon its return, and only then will a refund be authorised.

    However, should the product have been used on a road, show any visible signs of wear, or have incurred any physical damage, we will be unable to provide a refund or exchange.

    The refund is also conditional upon us receiving the return within 14 days of the original delivery date, with all original packaging including the original box.

    Please e-mail support@electricrider.co.uk to arrange a return.

    If a bike is delivered to you in a damaged condition, you must notify us within 24 hours of its receipt. Should you fail to notify us within 24 hours of receipt, we will not be liable for the cost of any replacement parts or bike. We will collect free of charge.

     

    Cancellations & Refunds:

    Any orders cancelled after 24 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.

    Any refunds that need to be made will be done so against the original payment method, and can take a maximum of 21 working days to process and reach your account. Once the refund has been made, you will receive a notification email confirming the refund. If we encounter any problems in making the refund, we shall contact you accordingly.

    If you request a refund after an order has been built and is due for shipping, this will not be possible until you receive the goods. Please be advised that the customer bears the cost of returning the goods.

    Warranty

    Varies by Manufacturer, check individual  product pages for information.

    The warranty is subject to proper care for and reasonable use of the bikes.

    Bulbs, brakepads, inner tubes, tyres, chain, cables, etc – are regarded as consumables - When replacements are required these can be purchased from your local cycle shop or get in contact with us to source them for you.

    Please note that warranty is not transferable to another person by default - please contact us to confirm with our suppliers if this can be undertaken on a case by case basis.


    Late or missing refunds 

    If you haven’t received a refund yet, first check your bank account again. 
    Then contact your credit card company, it may take some time before your refund is officially posted. 
    Next contact your bank. There is often some processing time before a refund is posted. 
    If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricrider.co.uk. 

    Sale items 

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

    Exchanges 

    We only replace items if they are defective or damaged. This would have to be returned to the manufacturer at your cost. Please email info@electricrider.co.uk

    Shipping 

    To return your product, you should email us at support@electricrider.co.uk 

    We will cover your shipping for free, if in the UK. (Excludes Ireland/Channel Islands).

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

    Note: The terms above do not apply to DVLA registered products. These will be dealt with on a case by case basis.

     

     

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    Customer Reviews

    Based on 1 review
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    A
    Allan Nicholson
    Neomouv facelia 'step through'

    Extremely happy with this purchase. Although a little anxious about buying such an expensive item entirely from Internet page, I need not have worried. Bike is just what I needed as a small rider, (5ft 1in). Was fully charged on arrival and only needed pedals attached and handlebars turned and tightened.- I would add that the box was very heavy, especially at the rear end. I have ventured out on 4 trips so far between 45 mins and 90 mins and only just decided to charge the battery .- which was still showing around 30%. So far all is fine. Excellent purchase.