ElectricRiderUK

It is early days yet but the bike is solid and well put together. There was a slight bit of damage on delivery and this was dealt with extremely efficiently by ElectricRiderUK. Great bike and great service.

There was a delay in receiving my bike because of COVID and then the weather changed so finally at the weekend I got out on it. Really happy with the purchase, it looks like a normal bike, effortless to ride and great fun. Felt comfortable and relaxed riding it and got lots of nice comments. Easy to fold and remove the battery. Look forward to getting out on it on more dry days this winter.

Sent the wrong colour bike, which they gave me a discount! But that aside good after sales service answered all my questions quickly and accurately. Product exceeded my expectations and my commute to work is a lot easier. Ollie

The EMU arrived promptly and was easy to put together. Good value for money and fun to drive. It is however heavy. Battery range was good. I managed about 44 miles on one charge and on a very windy day.

Great service and delivery and great product

I absolutely love my Wisper bike. I got the torque 26” and It’s the best thing I’ve ever bought. My hubby says I never stop smiling when I’m on it. I would recommend it 100%

Excellent service especially considering current situation re. Covid. Delighted with my e-bike and many trips planned over the summer. Thank you!

I recently bought my first electric bike as I'm not as mobile as I was since a recent car accident. After reviewing lots of bikes over a few weeks I finally settled on the Wisper. I'm really really happy with my choice and I did decide to go for the best spec which included the torque sensor. I decided I dont want to need an upgrade in the next couple of years so went with the best on offer at the moment. I cannot recommend it enough the motor is super quiet and the highest speed of the motor and peddling at 15.5 mph is definitely a bit faster than I am happy to go. I did wait a good few weeks for delivery which I expected in these Covid times but boy it was worth the wait. A special thanks to Alex who answered a lot of questions I had on a couple of phone calls.

Love it just what I need for the hills around here.

I bought this bike in May 2020 with a view to increase my level of daily excerise and be able to fold it up quickly to transport in my car to other venues. I’m pleased that it has fulfilled these options for me. The bike is very easy to fold and lift into the booth of my car, as it only weighs around 16 Kilos.
It was supplied with a narrow seat and two folding pedals which customers are expected to fit themselves. Have not ridden a bike for years, the seat certainly made me aware of this. I couldn’t sit on it as it was too painful on my bum. Instead, I purchased a new ,wider seat with spring suspension which allows a more comfortable ride. I also referenced u tube video on how to correctly set the height of seats for individuals which also helped to reduce the discomfort.
I installed the folding pedals on the crank and after 3 weeks of daily outings the left side pedal broke whilst riding normally. On careful examination it appears to me these pedals are not very robust, being made mostly of plastic. When I contacted the customers service I was told that pedals were not covered under the warranty, or as a matter, any part that was installed by the customer. In my opinion, this was not clear in the things not covered. I wondered what the company would have done if I refused to fit the pedal or the seat because I didn’t have the right tool or the competence to do you so? Would they have paid for the cost of filling it by a cycle shop? I doubt it, going by their attitude about replacing an inferior pedal!
Other than this problem, the battery power is as good as what is said in the company’s specification.
Over all I’m pleased with the bike and now enjoy riding it with a new purchased seat and robust pedals.

As the title says Emu Crossbar is an Awesome Ebike, I would recommend to anyone wanting this style of bike, I bought (with the larger battery) for use around the country lanes where we live (very hilly area) this bike makes the hills disappear. A truly great buy. See my review of the Emu Step Through for more as I bought both.

dealing with the company was good even though the y promised delivery date slipped but we are in strange times.
The bike its self is good but the finish could have been better especially around the framework where the battery is located.

I am absolutely in love with my Trixie the Trike 😍

Emu Crossbar 250w Electric City Bike